Question 1

How do I use AI Diagnosis?

Accepted Answer

Open AI Diagnosis, choose an instrument, enter the entry or reference price and BUY or SELL, then select Start diagnosis. Results include guidance, key levels, holding time, risk/reward and risk warnings. AI analysis is for reference only.

Question 2

What is included in each plan?

Accepted Answer

Signed-in users can start/renew plans and buy AI Diagnosis Credits. Cancelled subscription accounts cannot buy another subscription. The same family renews only within 7 days before expiry. Plus can upgrade to Pro; downgrades are not supported during a subscription cycle. Prices include tax and invoices are sent to the registered email after payment. Subscription/referral AI Diagnosis Credits reset at UTC00:00 daily; purchased AI Diagnosis Credits do not reset and are valid for 1 year. Eligible referral visits can add same-day referral AI Diagnosis Credits. Non-European billing countries have a 7-day no-questions-asked subscription refund window; EU/EEA/UK billing countries have a 14-calendar-day withdrawal window, and stronger mandatory local consumer rights still apply. Started service is refunded after deducting used days. Free, Plus, and Pro all support AI Future K-line forecasts; each forecast consumes 2 Credits.

Question 3

Which currency pairs are supported?

Accepted Answer

FX Navigator™ supports EUR/USD, GBP/USD, USD/JPY, AUD/USD, USD/CAD, USD/CHF and NZD/USD. Supported Spot Metals features also include XAU/USD and XAG/USD. Access depends on your plan.

Question 4

What are the risk notices?

Accepted Answer

AI Diagnosis and market analysis are informational only, do not promise accuracy or returns, and are not investment advice. Make independent decisions based on your own risk tolerance.

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